Client Case Study: Star Sports
Star Sports are bookmakers of distinction. WIth a reputation for providing the serious and high staking ganbler with the most competitive services in the market, Star SPorts enjoy the support of high profile clientele from all over the world. The world of bookmaking affords newcomers a roller-coaster ride that few survive but Star Sports longeivity is testimony to the owner, Ben Keith's, business acumen, customer service principals and confidentiality.
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Client Case Study: Bethany House
Bethany House is a purpose built care home to accommodate the needs of older people including nursing, residential, palliative care and disability care. They use EIM to manage a whole range of information, whether it be resident based, like personal details and medication, or staff based like shift handovers and staff development. Manager Sue Foster says "Although I was initially concerned by possible adoption issues I had no need to worry, the staff love the system as it is both easy to use and has made their lives easier."
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Client Case Study: Hanson Aggregates
Hanson is one of the world's largest suppliers of aggregates and heavy building materials. Hanson had a requirement for a browser based data capture component that could feed into other business processes. Within a month, Excelpoint and Hanson together put in place an EIM solution which was integrated with Active Directory, the Touchpaper helpdesk application and various other external applications.
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Client Case Study: MITIE Group
MITIE Group provides a comprehensive range of services to owners and occupiers of commercial, industrial and public service premises. They use EIM as a PC allocation system, a digital library, helpdesk and a document management system. The out of the box functionality of EIM is so flexible that only a small amount of project development was needed. Senior BA, Andy Kennell says "I was impressed by the willingness of the Excelpoint technical staff to listen to requests for system enhancements and where possible include them in the standard product release."
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Client Case Study: Hanson North America
Hanson Building Products, North America, is one of North America's leading producers of pipe and pre-cast concrete, concrete pavers, bricks and concrete roof tiles. This division of Hanson has operations in twenty six US states and Canada. Hanson North America have implemented a Change Management solution with Excelpoint's EIM product.
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