Client Case Study: Hanson Aggregates
Hanson is one of the world's largest suppliers of aggregates and heavy building materials. Hanson had a requirement for a browser based data capture component that could feed into other business processes. Within a month, Excelpoint and Hanson together put in place an EIM solution which was integrated with Active Directory, the Touchpaper helpdesk application and various other external applications.
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Client Case Study: Hanson North America
Hanson Building Products, North America, is one of North America's leading producers of pipe and pre-cast concrete, concrete pavers, bricks and concrete roof tiles. This division of Hanson has operations in twenty six US states and Canada. Hanson North America have implemented a Change Management solution with Excelpoint's EIM product.
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Client Case Study: MITIE Group
MITIE Group provides a comprehensive range of services to owners and occupiers of commercial, industrial and public service premises. They use EIM as a PC allocation system, a digital library, helpdesk and a document management system. The out of the box functionality of EIM is so flexible that only a small amount of project development was needed. Senior BA, Andy Kennell says "I was impressed by the willingness of the Excelpoint technical staff to listen to requests for system enhancements and where possible include them in the standard product release."
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Client Case Study: aQuip
aQuip International (Training and Consulting) Limited is dedicated to the support of organisations that are striving to improve their IT Services. Major improvements can be achieved by the application of ITIL (IT Infrastructure Library) Service Management best practice. Produced by the UK's Office of Government Commerce (OGC), ITIL has now become the de facto standard for IT Service Management and quality processes worldwide.
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Client Case Study: Belfast Royal Hospitals
The wider Belfast Royal Hospitals Group is the biggest and best known hospital complex in Northern Ireland. Systems Manager, Paul Duffy, says "I see considerable potential for further expansion of the EIM solution internally and the departments are already reviewing processes and feasibility – EIM is an excellent product."
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