Customer Journey

We build long-term relationships with our customers, supporting them on their growth journey.

We make it simple

We work with our customers to identify challenging business areas or high-value activities to fully or partially automate with human interactions supporting planned workflows.

With a fast-changing business environment, we aim to deploy your solution rapidly.

Excelpoint software used by engineer

Step 1

Initial meeting to understand your challenges and product demonstration

Step 2

Project scope and quotation

Step 3

Project meetings during configuration phase

Step 4


Step 5


Step 6


Our flexibility extends to our pricing and service

Capital Purchase
Software as a Service
Concurrent Licences
Perpetual Licences
Annual Support and Maintenance
Hosting Options
On Customer Premises
With Customer Cloud Services Partner
Cloud Hosted by Excelpoint
Stand-alone Mobile Applications
Notification Options (Bi-Directional)
SMS Text Message
Push Notifications
API Plug-Ins
Mapping Integration (Google, Bing and OpenStreetMap)
Professional / Consultancy Services
Full functionality provided
Optional Services
Data Migration
Project Management
Test Services
Business Process Analysis
Business Change
Data Migration

Our agile approach

Our super-agile methodology approach provides a series of benefits to our customers over a more traditional approach to IT/development project methodologies:-

  • Stage by stage automation and implementation
  • Lower upfront costs
  • Senior Stakeholder and end-user engagement
  • The ability to flex, adjust or pivot the project throughout the delivery
  • Constant testing and user interaction
  • Effective change management and acceptance
  • Budget control and effective ROI

We are committed to our customers

We are committed to keeping pace with technological advancements and support our customers with regular innovative new product launches and excellent and responsive customer service.

engineer checking machinery