Hanson UK produces aggregates, ready-mixed concrete, asphalt, cement and cement related materials. It operates around 300 manufacturing sites and employs over 3,500 people.
After being a client of Excelpoint for many years, Hanson has used Excelpoint’s no-code software to build systems that solve a range of issues and increase its operational efficiency.
Product Delivery Issues
There are 120 reasons why concrete may not be delivered to the intended recipient. If one of these reasons occurs, there is a possibility Hanson lose a substantial amount of money through costs associated with the journey, labour, and product disposal. As concrete has a two-hour shelf-life, Hanson only has a short time during which they can sell the concrete on to a new customer. This change to the business transaction requires two levels of approval from management, and all of the associated amendments have to be completed via the corporate ERP system to enable the product to be diverted. This process can often take more than two hours to complete.
Using Excelpoint’s no-code software, the process was simplified so that the end-user can go through the process from approval to accounting/documentation, to transaction quickly and efficiently. The system sends automatic emails to obtain the two levels of approval from the relevant people. It also documents changes and is fully integrated with the ERP system enabling it to push the transaction through. Ultimately, using Excelpoint’s no-code software saves Hanson a substantial amount of money and ensures it is not wasting any valuable resource.
All businesses, no matter their size must comply with anti-monopoly legislation. Hanson UK has always complied with the legislation, but through defined business processes, they sought to be able to demonstrate best practice and hold up a leading light within the industry.
Hanson UK wanted to be able to report, analyse, show and provide information that illustrates how the company and their employees are fully acknowledging their responsibilities under Competition Law, as well as identifying any gaps. Implementing a system that allows them to do this sets them apart from many other organisations in this sector.
Integrated with data flows from the company HR system, Excelpoint’s no-code software automates monthly communication with managers and operational staff that operate in areas of the business or roles where they may have reason to deal with suppliers and competitors. Hanson makes this proactive communication to record the responses received to a few basic, fundamental questions. The responses and none responses form the basis for reminders to be sent, and for managers to report on those people within the business that require training on the importance of complying with this important legislation.
“From being in a corner, with no available internal resource to complete a key project component, to turning around a complicated business process in a matter of a few weeks was very refreshing. Two things impressed me, firstly, the responsiveness and understanding of the people at Excelpoint, and secondly, the no-code software product itself was very easy to understand allowing me as project manager to have a clear grasp of the possibilities and timescales for achieving solutions within a few days of my introduction to the software.” Hanson UK